Competitive Advantage & Frequently Asked Questions
At Medical Homecare Supply, we pride ourselves on being more than just a medical equipment retailer. We’re your trusted partner in health and independence. Here are answers to frequently asked questions about our company, our commitment to you, and how we compare to other providers in the Lake Worth area.
COMPETITIVE & HIGH-INTENT
Q: What is the cost for delivery of large medical equipment?
A: Our delivery cost is $0 for all high-value equipment purchases, as it is bundled with the professional White Glove installation service.
Q: Why should I choose an ATP-certified provider over a big box retail store?
A: ATP-certified providers offer expert clinical assessment, custom fittings, specialized repair services, and superior long-term support not offered by retail stores.
Q: How do I report a problem with my recently installed hospital bed?
A: Contact our dedicated customer support line immediately at 561-965-2785. Our service technicians will prioritize urgent issues during business hours.
Q: Do you offer military or veteran discounts on medical equipment purchases?
A: Yes, we proudly offer a discount to all active military personnel and veterans; please inquire with our sales team when purchasing.
Q: What are the long-term advantages of buying versus renting a lift chair?
A: Buying offers long-term savings, full choice of customization, and permanent ownership; renting is ideal for short-term recovery needs.
Q: Do you match the prices of local medical supply stores?
A: We guarantee the best value by matching competitive prices, factoring in the added benefit of our professional White Glove delivery and installation service.
Q: Can you help me find a professional stairlift installation service?
A: Yes, we can recommend trusted, vetted local contractors who specialize in accessibility and stairlift installations.
Q: What written documentation is required from my doctor to prescribe DME?
A: You need a detailed Written Order (W.O.) or prescription from your doctor, clearly stating the specific equipment and the diagnosis necessitating its use, along with the medical notes pertaining to the item prescribed.
Q: What are the key criteria for selecting a high-quality DME provider?
A: Key criteria include official accreditation, certified technicians (like ATPs), full-service offerings (sales, rentals, repair), and local experience.
Q: How do I get to your Lake Worth, FL location from I-95 North?
A: Take the 6th Avenue exit and go West to Military Trail. Then North on Military to Lake Worth Road. Then West on Lake Worth Road – we’re about 1 block on the right at 4664 Lake Worth Rd, Lake Worth, FL 33463.